RETURNS

 

RETURN POLICY

Due to the nature of our products, all sales are final. We are unable to accept exchanges, returns, refunds, or replacements for reasons other than damage incurred during shipping. If your item arrives damaged, we are happy to replace it.

To request a replacement, please email us at hello@naturalhabitatcandle.co with the subject line: "Damaged Candle from Shipping." You can also reach us by phone at (269) 425-0735.

DAMAGED OR DEFECTIVE CANDLES

We’re sorry if your order was damaged during delivery! Please notify us right away and include a photo of the damaged candle and box packaging. We will handle the claim and send you a replacement.

🔹 Please note: Candles that have been lit cannot be replaced.